Frequently Asked Questions


What Shipping Methods Are Available?

We deliver across the UK, through several delivery services including Royal Mail.

Do You Ship Internationally?

Currently, we do not ship outside UK. But international shipping is coming soon.

How Long Will It Take To Get My Package?

Orders placed will be delivered between 3 - 4 working days (excluding weekends).


What Payment Methods Are Accepted?

We accept payment by Paypal, Debit and Credit Card.

Order & Returns

How do I place an Order?

Simply place your order on our website. Once checkout is complete, you will receive an order confirmation via the email provided.

How Can I Cancel Or Change My Order?

We do not accept cancellation, once an order is placed. We have a short window to process orders to ensure it gets to you in on time. Therefore, we are unable to accept cancellations.

Do I need an account to place an order?

No you do not need to create an account to make an order.

How Do I Track My Order?

Once an order is placed, you will receive two email, one for confirmation of order received and another once the order is shipped.

How do I return an Order?

Please read our Refund and Return Policy.
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