Frequently Asked Questions
Here are some common questions on Farm To Market
What is Farm to Market?
Farm to Market is a multivendor platform that connects local farmers directly with consumers, providing fresh, high-quality produce and other edible products to enhance healthy living.
How does Farm to Market support local farmers?
We empower local farmers by offering them an easy-to-use platform to sell their products faster and more efficiently, breaking traditional barriers and expanding their reach to a broader customer base.
How do I place an order?
Simply browse our platform, select the products you wish to purchase, and proceed to checkout. Our user-friendly interface ensures a seamless shopping experience.
What types of products are available on Farm to Market?
We offer a wide variety of fresh produce and other edible goods sourced directly from local farmers. Our selection is constantly updated to reflect seasonal availability.
How is shipping handled?
Our efficient shipping mechanism ensures that your order is delivered promptly, preserving the freshness and quality of the products. Delivery times and options will be displayed at checkout.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number to monitor the progress of your delivery.
What areas do you deliver to?
We currently deliver to various regions within the UK. Please check our delivery coverage during checkout or contact our customer service for more information.
How do I contact customer support?
You can reach our customer support team via email or phone. Visit our ‘Contact Us’ page for detailed contact information and support hours.
What is your return policy?
If you encounter any issues with your order, please contact our customer support team within 24 hours of delivery. We will assess the situation and provide a resolution, including possible replacements or refunds.
How can I become a vendor on Farm to Market?
If you are a local farmer interested in joining our platform, please visit our ‘Become a Vendor’ page and fill out the registration form. Our team will review your application and guide you through the onboarding process.